Önemli Bilgiler
  • Doğum Tarihi: 28.06.1981

  • Uyruğu: Türkiye Cumhuriyeti

Biyografi

PROJECTS

Google Analytics Premium Set-up (DeFacto)
Integration of Analytics 360 for web-site

Omni-Channel Management (DeFacto)
Improving the usage of omni-channel activities; Click&Collect / Reserve&Collect / Ship From Store

CRM & Customer Segmentation (DeFacto)
Customer segmentation with RFM model; CLTV & Cohort Analysis

Web Site Launch – Hybris Integration (Koton)
Working with IT team; define needs to integrate Hybris System & launch web site

Mobile App Launch (Modanisa)
Managing all processes and 3rd party agency for design/integration/launch of Mobile App

Avansas GOLD (Avansas)
Managing all processes of changing web site design & UX tests

Customer Service & Processes (Avansas)
Building up & Managing Customer Service Department

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E-commerce & Marketing Strategy
Defining & Managing KPIs and reporting system
Managing all online marketing acivities
Adwords, Analytics, Retargeting, Affiliate Marketing, Social Media Management
E-mail Marketing & Customer Segmentation
Audience Management
Creating 360 Campaigns online or with offline channels
Customer Service and CRM database
User Interface Development and Usability Tests
Communication with creative, advertising and related agencies
Wi-frames, Front-End / Back-End Development

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